Scope of Document/s
Corrective and preventive actions are necessary steps in the quality improvement cycle. When non-conformities occur or potential issues are identified, rapid intervention is required to gauge the extent of the problem, determine, and eliminate the root cause(s), prevent recurrence or occurrence, and to confirm the effectiveness of implemented actions. The CA/PA system is also vital to promote the optimisation of processes and the continuous improvement cycle.
This procedure will outline the steps taken to:
- Define the triggers for a new CA/PA
- Outline responsibilities in the CA/PA process
- Explain the workflow to raise a new CA/PA
- Explain the workflow to resolve a CA/PA
